Data Handling

What You Upload

GSTBrew processes marketplace sales reports that you choose to upload, such as CSV or Excel files from supported e-commerce platforms. Do not upload GST portal passwords, OTPs, card numbers, bank passwords, or unrelated personal documents.

What We Generate

GSTBrew generates GSTR-1 formatted JSON/XLSX outputs and related processing records from your uploaded reports. GSTBrew does not file returns directly into GSTN. You remain responsible for reviewing generated outputs before any filing or submission.

Storage And Retention

• Uploaded files, normalized transaction data, processing jobs, and generated outputs are automatically deleted after 30 days.
• Security audit and billing records are outside the automatic operational-data sweep and may be retained for up to 7 years where required.
• You can see whether automatic cleanup is enabled under Workspace Settings → Security → Data retention.

Access Controls

User access is scoped to the signed-in account and organization. Operator support access is limited to admin-only endpoints used for troubleshooting pilot issues, and support should not sign in as the affected user.

Support Data

Support may ask for your account email, organization, GSTIN, filing period, platform, request ID, file ID, GSTR-1 job ID, and sanitized reference totals. Avoid emailing full reports unless support explicitly confirms the safest sharing path.

Questions

For data-handling or privacy questions, contact privacy@gstbrew.com. For product support, contact support@gstbrew.com.