Support

For help with GSTBrew, email support@gstbrew.com. During the private pilot, we aim to respond within one business day.

What to include

  • Your account email and organization name.
  • The GSTIN and filing period you were working on.
  • The marketplace/platform and report type involved.
  • Any visible request ID or error message.
  • Whether the issue affects upload, processing, GSTR-1 export, or billing.

Data safety

Do not email full marketplace reports, card details, GST portal passwords, or OTPs. If we need a file sample for debugging, we will confirm the safest way to share it.

Billing help

Include the GSTIN and the billing action you attempted. Payments are processed by Razorpay; GSTBrew support will never ask for your full card number, CVV, or bank password.

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